Case Study · Ceramic / B2B

AI Qualification, Catalogue Automation & Dealer Routing

Qualifying ₹3 Lakh+ B2B Opportunities Before Sales Steps In

Industry

Ceramic / B2B

Solution

AI Qualification · Catalogue Automation · Dealer Routing

Key Results

1,000+ Box Opportunities · ₹3 Lakh+ Order Value · 2 Lead Sources

Ceramic / B2B

The Challenge

Lead sources: IndiaMART + Instagram / Meta

For a high-volume ceramic vendor, not every enquiry deserves the same sales effort.

The business primarily values large opportunities involving approximately 1,000+ boxes or ₹3 lakh+ order values.

The WhatsEase solution

Centralized intake and value-based qualification

IndiaMART and Meta leads can enter a centralized workflow where quantity and value are evaluated. High-value prospects continue through the detailed sales journey while smaller enquiries can be tagged separately.

Centralized Lead Intake

Bring IndiaMART and Instagram/Meta enquiries into one structured workflow.

Value Qualification

Evaluate quantity and potential order value before involving the sales team.

Dealer Routing

Use geographical context to assign qualified prospects to a regional dealer.

Requirement collection

Build a detailed tile requirement in WhatsApp

Qualified customers move through a guided WhatsApp flow. Relevant catalogues can then be shared according to the customer's requirements.

  • Quantity
  • Tile category
  • Size
  • Finish
  • Packing requirements

Regional routing

Match each qualified prospect with the right dealer

Geographical information can be used to route prospects toward the appropriate regional dealer.

Lead source
Geography
Qualification information
Dealer assignment

The CRM retains lead source, geography, qualification information and dealer assignment.

Business impact

Prioritize the opportunities that matter most

The objective isn't simply to automate more messages.

It's to help the sales team prioritize the opportunities that matter most.

Qualify high-value B2B leads before your sales team gets involved.

High-value B2B qualification