Shopify × WhatsApp automation

Your Shopify store, now selling on WhatsApp.

Recover abandoned carts, confirm COD orders, send order updates and sell from your catalog. Every message triggered by Shopify, delivered where your customers actually reply.

  • Connect in 5 minutes
  • No code required
  • Official Meta Business Partner

Urban Kicks

Business account

  1. White and mint Aero Run sneaker

    Aero Run Sneaker · ₹3,499

    Hi Riya, your Aero Run Sneakers are still in your cart. Only 3 pairs left in size 7.7:42 PM

    Complete checkoutI have a question
  2. Any discount available?7:44 PM
  3. Here is 10% off, just for you. Use STAY10 in the next 2 hours.7:44 PM

    Checkout with STAY10
  4. Order #1042 placed · ₹3,149 recovered

WhatsApp message open rate
98%WhatsApp message open ratevs ~20% for email
abandoned carts recovered
up to25%abandoned carts recoveredwith a 3-step sequence
fewer RTO on COD orders
up to40%fewer RTO on COD orderswith instant confirmation
faster customer responses
3.2xfaster customer responsesfrom one shared inbox

Indicative industry benchmarks. Actual results vary by store, category and audience.

Automations that run themselves

One integration. Every moment of the order journey.

Pick a moment and see the exact WhatsApp message your customer receives, triggered live by your Shopify store.

TriggerCheckout started · no order in 30 min

Win back carts before they go cold.

A timed WhatsApp sequence reminds shoppers what they left behind, answers doubts in real time and nudges them back to a pre-filled checkout.

  • 3-step reminders at 30 min, 6 hours and 24 hours
  • Live product image, price and one-tap checkout link
  • Auto-apply discount codes on the final nudge
  • Escalate high-value carts to an AI voice call

Urban Kicks

Business account

  1. White and mint Aero Run sneaker

    Aero Run Sneaker · ₹3,499

    Hi Riya, your Aero Run Sneakers are still in your cart. Only 3 pairs left in size 7.7:42 PM

    Complete checkoutI have a question
  2. Any discount available?7:44 PM
  3. Here is 10% off, just for you. Use STAY10 in the next 2 hours.7:44 PM

    Checkout with STAY10
  4. Order #1042 placed · ₹3,149 recovered

Beyond messages

Built for how Indian D2C brands actually sell.

Voice, AI and a shared inbox, all wired into your Shopify data. Not just another broadcast tool.

Only on WhatsEase

When a message is not enough, WhatsEase calls.

AI voice agents follow up on high-value abandoned carts and unconfirmed COD orders with natural phone calls in Indian languages, then log the outcome back to the order.

Live call · COD confirmation
00:24

"Namaste Arjun ji, Kaaya Naturals se bol rahi hoon. Aapka ₹1,299 ka order confirm kar doon?"

HindiEnglishGujarati+ more Indian languages

Prompt to workflow

Describe the automation in plain English. WhatsEase AI builds the flow for you.

When a COD order above ₹2,000 comes in, ask to confirm on WhatsApp. If no reply in 2 hours, place an AI call.

4 steps generatedBuild flow

Inbox with order context

Every chat shows the customer's Shopify orders, cart value and tags, so agents answer in seconds, not minutes.

Campaigns that segment themselves

Broadcast launches and offers to audiences built from Shopify spend, tags and order history. Track revenue per campaign.

Merchant alerts on WhatsApp

Your team gets instant WhatsApp alerts for new orders, high-value carts and customer escalations.

Setup

Live on WhatsApp before your chai gets cold.

  1. 11 click

    Connect Shopify

    Install WhatsEase on your store in one click. Products, customers and orders sync automatically.

  2. 2No code

    Switch on flows

    Enable ready-made journeys for carts, COD, shipping and reviews, or build your own with AI.

  3. 3Live analytics

    Watch revenue roll in

    Every message, reply and recovered order is tracked, so you know exactly what WhatsApp earns you.

Revenue calculator

How much are abandoned carts costing you?

1,200
₹1,500
Expected recovery rate

You could recover

₹2,70,000

every month, from 180 recovered orders

That is

₹32,40,000 a year

Start recovering this revenue

FAQ

Shopify + WhatsApp, answered.

Still have questions? Write to us at connect.whatsease@gmail.com

How does WhatsEase integrate with Shopify?

Connect your Shopify store to WhatsEase in one click. Products, collections, customers and orders sync automatically, and Shopify events such as checkout started, order created and fulfillment updates trigger WhatsApp messages in real time.

Do I need the WhatsApp Business API?

Yes, and WhatsEase handles it for you. As an official Meta Business Partner, we guide you through WhatsApp Business API onboarding, and eligible businesses can connect their existing WhatsApp Business number.

How does WhatsApp abandoned cart recovery work?

When a shopper starts checkout but does not complete the order, WhatsEase sends a timed sequence of WhatsApp reminders with the product image, price and a one-tap checkout link. You can add a discount on the final reminder or escalate high-value carts to an AI voice call.

How does COD confirmation reduce RTO?

Every cash-on-delivery order gets an instant WhatsApp confirmation request with Confirm and Cancel buttons. Replies tag the order in Shopify automatically, so you only ship orders customers have confirmed, and you can offer an incentive to switch to prepaid.

Do I need coding skills to set up automations?

No. Ready-made flows for abandoned carts, COD confirmation, order updates and reviews can be switched on instantly. You can also describe an automation in plain English and WhatsEase AI will build the workflow for you.

Can I send WhatsApp broadcasts to my Shopify customers?

Yes. Build audiences from Shopify tags, total spend and order history, then send personalised campaigns to opted-in customers using Meta-approved templates, with delivery and revenue analytics for every campaign.

Put your Shopify store on WhatsApp autopilot.

See your own cart, COD and order flows running in a tailored 30-minute walkthrough.

  • Official Meta Business Partner
  • India-based hosting
  • No generic sales deck